MyDesk
The complete business management platform — CRM, sales, purchasing, operations, and finance unified in one system with AI embedded across every workflow.
Sales & CRM
Quotes
Create, email, and generate PDFs with AI-assisted pricing
Invoices
Invoice management with despatch notes and MYOB export
RFQ
Request quotes from suppliers with side-by-side comparison and award
Sales Pipeline
Track opportunities from lead to won/lost with weighted value
Purchasing & Finance
Purchase Orders
PO workflow with multi-level approval and CapEx detection ($5K+)
Expenses
Expense tracking with categorisation and duplicate detection
Banking
Statement upload and automatic transaction matching
Reconciliation
Aged receivables and payables with MYOB sync
Operations
Timesheets
Weekly time tracking with per-line manager approval
Projects
Agile project management with sprints, tasks, and capacity planning
Despatch
Despatch tracking and fulfilment management
Calendar
Calendar view with quote, invoice, and PO events
AI & Insights
Ask AI
Natural language business queries powered by Azure OpenAI
AI Document Extraction
Extract data from supplier bills and receipts automatically
Sales Reports
Five interactive charts — by month, rep, division, YoY, and pipeline
AI Supplier Quote Parse
Read supplier PDFs and match to existing quotes
Telegram Bot
Voice transcription and task execution via Telegram
MCP Integration
Model Context Protocol for external product feeds
Portals & Marketing
Customer Portal
Branded self-service for quotes, invoices, and files
Supplier Portal
Self-service portal for POs and RFQ responses
Marketing Hub
Campaigns, AI content generation, and brand asset management
File Library
Document management with company folder organisation
Platform & Security
80+ Permissions
Granular RBAC with visual permission matrix and role defaults
Multi-Tenancy
SQL row-level security with per-tenant branding and settings
API & GraphQL
REST API with Swagger and HotChocolate GraphQL endpoint
Audit & Compliance
AI interaction audit trail and comprehensive error logging
Technology Stack
Client Success Story
Techlight, a leading Australian commercial lighting company, partnered with Digital Response to build MyDesk — their custom business management platform that has transformed operations from quote to cash.
From a legacy Classic ASP system to a modern .NET 10 Blazor Server application, MyDesk continues to evolve with new capabilities delivered in regular phases.
Digital Response delivered a comprehensive solution that exceeded our expectations. MyDesk has become the central nervous system of our business — everything from quotes to purchase orders flows through it seamlessly.