Techlight · vehicle concept
TechlightMyDesk brings Techlight’s quote-to-cash operations together: CRM, quoting, supplier RFQs, purchasing, projects, approvals, finance and reporting.
Explore the Techlight case studyAI-NATIVE DIGITAL AGENCY · EST. 2008
Agentic AI and architecture for businesses ready to move
We're easy to work with, pragmatic, and won't sell you something you don't need. Whether it's quick wins or a multi-year programme, we focus on what actually matters.
18+
Years building
150+
Projects shipped
6
Industries served
AU
Owned & operated
Trusted by ambitious teams across Australia
MyDesk
Our platform · Enterprise AI Brain
Your organisation’s intelligence.People + AI, working together.
Neocortex is the intelligence layer between your people, systems and AI. It connects records, relationships, knowledge and workflows, gives agents durable context, and turns individual AI prompts into governed work that teams can share, review and improve.
- Unified MCP for AI agents
- 1,500+ apps via Composio
- Runs on Vercel or self-hosted
- Graceful without credentials
Weighing up Glean? See the side-by-side comparison.
Second Brain
A semantic knowledge vault your AI can query and append to, so context persists across every tool and session.
Collaborative AI
People and AI work in one shared workspace, with delegation, live activity, versions, comments and approvals.
Neocortex MCP
One authenticated MCP endpoint gives Claude, ChatGPT and Cursor your notes, tasks, calendar, email, CRM and finance context.
AI with guardrails
Budgets, hard limits, policy checks and a visible audit trail. AI spend and behaviour as operational controls.
Proposal to payment
Quote, service agreement, commercials and invoice as one traceable chain, with client activity from email, calendar and commits turned into invoice requests.
Composable by design
A small always-on core with modules you switch on as you need them, for SMEs in any industry.
How we deliver it
- 01Discovery
Two weeks mapping your people, systems and workflows into an agreed scope.
- 02Weekly delivery
Human-in-the-loop cycles: you see and steer real progress every week.
- 03Rollout & handover
Controlled rollout, operations handover, and a cortex that keeps growing with you.
// What We Do
Services that solve real problems
We're pragmatic and won't boil the ocean. We'll only recommend what you actually need, whether it's a small project or a long-term partnership.
AI01
Agentic AI
Design and deliver AI agents, copilots, tool use, memory, orchestration and governed automation that solve real business problems.
02
Solution Architecture
Turn business requirements into practical, secure solution architectures across cloud, data, applications, integration and AI.
03
Enterprise Architecture
Connect strategy, operating models, technology, information and delivery into an architecture that can evolve with the organisation.
04
Digital Strategy
Clarify where digital, data and AI create value, establish priorities, and build an actionable strategy tied to measurable outcomes.
05
Product Strategy
Shape products from proposition to roadmap — including discovery, customer journeys, platform choices, MVP definition and delivery priorities.
AI06
Business Consulting & Roadmaps
Analyse processes, identify opportunities, build the business case and create pragmatic roadmaps that teams can actually execute.
MyDesk · business software built by Digital Response
AI powered by Neocortex
Built around the business,not around a software package.
Business systems should fit the way people work. MyDesk connects practical workflows, records and reporting, with AI assistance brought into the experience through Neocortex.
Techlight · vehicle conceptTechlight
Architectural lighting
3A Lighting Australia
MyDesk Classic
An established MyDesk Classic deployment supporting 3A Lighting Australia’s own day-to-day operations and connected business records.
Open MyDesk ClassicMyDesk handles business workflows. Neocortex adds an intelligence layer for AI-assisted work, context, automation and governed decision support.
Selected Work
Strategy, architecture and delivery in practice
A glimpse of work delivered across Agentic AI, Microsoft cloud, business systems, digital products, websites and automation.
Carter Capner Law
Enterprise AI strategy and delivery programme spanning Azure, Microsoft AI Foundry and Microsoft Copilot Apps — including custom legal AI workflows, Medical Chronologies and operational automation.
AI Strategy & RoadmapAzure Strategy & AdvisoryCustom Microsoft Azure AI FoundryMicrosoft Copilot AppsMedical ChronologiesTimesheet Automation
Big Ass Fans
Systems integration engagement focused on streamlining CRM workflows and shipping automation for operational efficiency.
Systems IntegrationCRM AutomationShipping Automation
BioSolve Environmental & Sanitaire Bio Cleaning
Two connected digital properties for biological cleaning solutions across Australia & Asia: BioSolve Environmental’s distributor website and Sanitaire Bio Cleaning’s diagnostic knowledge hub with 40+ treatment guides, a guided problem-solver, product matcher, and distributor network.
Website Design & DevelopmentGuided Diagnostic EngineBrand Identity & UI DesignProduct Catalogue & Treatment GuidesDigital Strategy
About Us
A local team that cares about doing things properly
We've been helping Brisbane businesses with their digital challenges since 2008. That's a long time in this industry - we've seen trends come and go, and learned what actually matters.
We don't do flashy presentations or promise the world. Instead, we listen to what you actually need, build things that work, and stick around to make sure they keep working.
We're not a revolving door of consultants. You'll deal with the same people from the first conversation to delivery - people who understand your business and actually give a damn.
Our clients tend to stick with us for years. We think that's because we treat their businesses like our own - and we're always honest, even when the honest answer is "you don't need that yet."
2008
In business and still going strong
Brisbane
Spring Hill, QLD
18 yrs
Longest running client platform still live and cared for
Always
Responsive and available when you need us
Our Engagement Model
Business-led. Never technology-first.
We won't bore you with buzzwords or convince you to "democratise your data." We've seen the good and the bad - and we're known for making the complex simple and giving our clients their weekends back.
Discover
Understand the business first
We start with your goals, not a technology wish list. We dig into what's working, what isn't, and where the real value is - before anyone mentions a platform or a tool.
Strategise
Build the business case
We map out a clear path with a compelling business case behind it. Every recommendation is tied to an outcome - not a trend, not a vendor relationship.
Ideate
Explore what good looks like
With the destination clear, we explore the best ways to get there. We bring creativity and experience - often the simplest solution is the best one.
Prioritise
Focus on what moves the needle
Not everything can be done at once. We help you make smart trade-offs - focusing effort where it drives the most value and gives your stakeholders their weekends back.
Iterate
Test, learn, improve
We build in stages and test early. Real feedback from real users beats assumptions every time. We adapt quickly and keep you in the loop throughout.
Deliver
Ship it. Then stick around.
Launch is just the beginning. We make sure it works in the real world, iron out any issues, and help you get maximum value from what we've built together.
The technology comes last. We start with the business case, align on outcomes, and only then figure out the best way to get there - whether that's a simple integration or a full-scale build.
Ready to talk?
Tell us what you're working on. We'll get back to you within a day - no automated responses, just a real person reading what you wrote.
Get in Touch
We're easy to work with and won't boil the ocean. Whether you need quick wins or a multi-year programme, we're flexible and will only recommend what you actually need.
Why Choose Us?
- Established for over 18 years
- 100's of successful projects delivered
- 100% satisfied customers